Case Studies / Sinov8 revolutionises the rental management & real estate industries

Sinov8 is no ordinary software development company. It was founded in 2014 and as of today, is trusted by hundreds of companies across South Africa with more than 500 000 properties managed on its various platforms.

After running a residential real estate rental business for about 7 years they realised there was an urgent need for proper systems and processes to manage rentals and create scalable businesses. This was the reason they decided to leave property management behind and use their industry experience and their technical skills to start building the solutions they knew the market needed. They also wanted to change the way rental agents perceive themselves and how they are perceived by their clients:  landlords and tenants.

Sinov8’s team are entrepreneurs at heart who combine their property industry and software development experience to build solutions using battle-tested technologies to empower businesses. Due to the rapid pace at which their products are growing, they need to constantly evaluate and optimize their platform to be ready to scale and to keep providing reliable performance irrespective of the quantities of processing the solutions handle.

Challenge

Sinov8 has two solutions built on AWS Cloud.

  1. Rental Asset Management Solution:

An end-to-end rental management solution that covers the full value chain of a rental process.

  1. RedRabbit Inspections & Maintenance Management Solution

A leading software solution for inspections and maintenance management in South Africa.

Both solutions are growing at a rapid pace and the platforms need to keep up with demand but closely monitoring and optimizing these platforms were becoming a full-time job. Rather than focusing on monitoring and platform optimization, Sinov8 prefers to use their expertise and time to continue innovating on the software side but still wanted security, performance, and scalability to be closely monitored and improved daily.

This is where Synthesis comes into the picture.

Solution

“I saw Synthesis were providing AWS Well-Architected Reviews and that’s when I first engaged them,” said Werner Hanekom, co-founder of Sinov8. “They started looking into our environment and they made some particularly good suggestions early on while implementing these reviews. We got excellent value from it. The reviews helped us to create a path to ensure that our products are scalable and secure in the long run.”

After some more discussions and planning, Sinov8 partnered with Synthesis to become the company’s managed service provider (MSP) to take responsibility for these crucial aspects of their platforms.  “We partnered with Synthesis to get access to their world-class expertise and experience.”

The agreement is an SLA-based service that ensures that all of Sinov8’s systems are up and running as the company scales. Whether Sinov8 takes on hundreds of companies within the next week, month or year, they have ensured platform stability and pro-active implementation of the latest AWS security, scalability, and related technologies.

The platform is also managed based on best practices which are paramount to Sinov8 who aims to push the technology frontier and create tangible impact for clients.

“As Amazon brings out a lot of services, we want to make sure that we stay up to date with the latest technologies. That is something that Synthesis is really going to help us with.”

Results

Sinov8 has just started its managed service journey. “At this stage it’s more about seeing where we can go, seeing that we’re going to be able to make sure that we are creating scalable and reliable products. It’s really been about getting a lot of knowledge into our company from Synthesis, and it’s been great engaging with the teams and learning from them as well.”

Sinov8’s cloud infrastructure is now managed for the ultimate customer satisfaction – exceptional security for data and compliance, constant uptime and fast feature releases. Their company is supported to help revolutionise its industry and create offerings that make its clients more efficient, effective, and profitable.

Synthesis Cloud Practise Lead, Naseem Ahmed concludes: “The best part of my job is getting to work and build with innovators like Sinov8. They are humble, smart and customer driven. They love what they do, and it shows.”

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