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Capitec SARS Solution

Published • 21 January 2016
Synthesis has successfully assisted Capitec with streamlining their SARS reporting. When they approached us, the rapidly growing bank was struggling to reduce the time spent preparing SARS IT3B reports.

The Challenge

As the company’s customers are increasingly widely dispersed across South Africa and into Africa, it needed to make its services more accessible, particularly as it continues to expand into different time zones and non-English-speaking countries.

The Solution

Preparing each report was a last minute race, leading to frustration and error. As SARS changes their specifications regularly, the bank’s process was reactive, instead of strategic.

Capitec Bank SARS Reporting

The Result

A new, internally developed process would take too long to roll out and threatened to protract the existing system even further. A constantly growing client base meant that a solution was critical.

To learn more contact us.

SARS Reporting

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