ALOOK INTO some of our

Our Work

We have crafted solutions for industry leaders, combining years of expertise with agility and innovation.

Building the foundation of Payment Modernisation in a South African Bank through the enablement of PayShap

Published • 16 January 2024

Synthesis was approached by one of the South African Banks to assess the impact of PayShap on their existing payment landscape to participate in this industry-led initiative.

WHAT is PayShap?

It is the industry’s digital payment alternative to physical cash payments.

WHY PayShap?

The Payment Industry is laying the foundation for the Payment Modernisation Journey in South Africa, to meet the SARB’s 2025 vision. The vision is to develop payment systems that are transparent, secure, easy to use, financially inclusive and flexible enabling more of the population to enter the digital economy.

HOW does PayShap work?

The PayShap solution is made up of 3 main components:

The Challenge:

The client had decided to participate in the industry initiative to be an early adopter of innovative payment solutions.

The Solution:

Synthesis, in partnership with the bank’s payments product owner and different payment business units, conducted strategy analysis, modeled the business requirements and rules, identified the core systems and business processes that would be impacted through enhancements or new development and crafted a process map that would:

  1. Enable their clients to make and receive payments via the new payment rail through the use of proxy or account payments.
  2. Enable operation teams to effectively monitor and support their clients.
  3. Enable regulatory and business reporting

Enable clearing, settlement and reconciliation


Synthesis assisted the bank in delivering and supporting RPP effectively and efficiently by orchestrating business requirements, solution designs, scope and process maps within the bank’s current payment landscape. This enabled the bank to meet the industry standard and deliver an intuitive client experience for the bank’s client base.

You may also like

In Code We Trust, In Humanity We Thrive
Synthesis’ Award-Winning Gen AI Solutions Take Centre Stage with AWS
Is Account Reconciliation Enough?