Synthesis Digital: Part 2 Innovation and Creation
Synthesis Head of Marketing and People Howard Feldman sits down with Digital Strategy Director Brandon Fairweather and Synthesis Head of Digital Matthew Crockett for Part 2 of our series on digital, design, innovation and creation.
Synthesis Digital: Part 1 Understanding and Conceptualising
Synthesis Head of Marketing and People Howard Feldman sits down with Digital Strategy Director Brandon Fairweather and Business Director Marsh Middleton for Part 1 of our series on digital, design, innovation and creation.
Halo Dot and the SoftPOS Market in South Africa
Synthesis head of marketing and people Howard Feldman sits down with Managing Executive at Halo Dot, Pierre Aurel and Product Manager at Halo Dot, Jonathan Jacobs to talk about the digital transformation of payments in South Africa.
Understand Open Banking in 11 Minutes with Harsha Maloo
Synthesis Head of Payments Centre of Excellence, Harsha Maloo answers our questions on Open Banking and Open Finance in 11 minutes.
Happy Women’s Day 2023
In August we celebrate you.
We celebrate your ideas, we celebrate your achievements, we celebrate your kindness.Because women deserve to be celebrated!
Happy Women’s Day, from Synthesis.
Top take outs from the 2023 Fintech Summit
Synthesis Head of Regulatory Products Luke Machowski and Synthesis Regtech Software Developer James Eckhart unlock the future of Fintech from the 2023 Fintech Summit.
Synthesis TV AI Series: Kathryn Deppe
Synthesis head of marketing and people Howard Feldman sits down with Artificial Intelligence Legal & Governance Specialist, Kathryn Deppe, to unpack the legal and governance issues that are quickly emerging as the prevalence of AI tools continues to grow in various sectors.
Luke Machowski – Building The Future
Synthesis Software Technologies Head of Regulatory Products Luke Machowski presents at FinTech Summit Africa 2023.
How a bank QAed millions of calls
Regulators mandate that 5% of calls go through quality assurance (QA).
No problem. Until you have 10 million calls a year. Be a pioneer in your industry. Let us help you automate the process so you can QA 100% of calls with 98% accuracy and 100% customer insight.
How a bank QAs millions of calls with an automated system
5% of calls have to go through quality assurance (QA) but when a South African bank had 10 million calls on average, it needed an automated solution.
Learn how we created an automated QA system using Automatic Speech Recognition and Natural Language Processing (NLP) that now QAs 100% of calls with 98% accuracy.