Why Use Customer Success Management? Part 1
Why Customer Success Managers (CSMs) are Critical for Growing your Business By Steyn Basson, Synthesis Head of CSM Source: ITWeb The company where I work (Synthesis Software Technologies) started out as a small company. A small handful of employees, a small handful of clients, a limited technology set, and a hyper focussed target market (banks […]
Digital Crash Course Book Hamper Competition Terms and Conditions
The Digital Crash Course Book Hamper giveaway (Competition) is a competition of Synthesis Software Technologies Pty Ltd (Company). The Competition commences on 8 February 2021 and ends on 14 February 2021. The Competition is open to everyone over the age of 18 and residing within South Africa, except employees of the Company. In order to […]
Mandela Day: Sharing warmth with Synthesis and Afrika Tikkun
For the past ten years, and continuing this year, Synthesis Software Technologies (Synthesis) has celebrated Mandela Day with Afrika Tikkun, an organisation committed to developing and uplifting people living in underprivileged communities, and a nominated partner with the government for the Covid-19 relief fund and its efforts to distribute information, sanitation and food parcels. Synthesis […]
Breaking the Code
By Kim Furman There are barriers in society that need breaking. The barriers blocking youth from entering the working world, made worse by the further increasing unemployment caused by COVID-19, and the barriers preventing women from entering the Science, Technology, Engineering and Mathematics (STEM) space are two examples. The STEM arena is vastly underpopulated by […]
The Hackathon Survival Guide: Seven Skilful Steps
By Matthew Gaskell Since the dawn of civilization man (or woman or anyone of the other letters in the LGBTQMNOP alphabet) has always sought an arena in which to show dominance. This has traditionally been done through skill, strength and endurance as seen from the gladiators in the coliseum through to the Matadors in the […]
The dangers of the ever-expanding tactical ball of string
by Steyn Basson When it comes to regulatory changes, solutions are often haphazardly compiled, leaving dangerous loose ends ready to unravel. Picture this: For the last few months you have been following reports of new regulatory reporting changes in the pipeline. There has been lots of uncertainty, with the majority of the institutions affected by […]
2019: A Year in Review
By Michael Shapiro Every individual, each family and all companies will have had their own 2019 experience. And whereas they might all be impacted by circumstances particular to them, our tendency is still to try and arrive at collective consensus: How was the year for all of us? On a personal level, the year has […]
Ten Key Compliance Trends in South African (and African) Financial Institutions
By Steyn Basson Regulatory reporting has grown in profile over the last number of years, with more budget and more employees dedicated to compliance activities than ever before. Having been involved in the compliance space for more than a decade in some form or another, we have identified ten key compliance characteristics and trends in […]
Webinar | Why being down for a minute in the IOT data world is a big problem
Why being down for a minute in the IOT data world is a big problem Time: 15:00 | Date: 14 November Join us for this complimentary webinar with Synthesis’ Nick Walker and Discovery Vitality Group’s Jesse Leresche as they reveal how not to go down in the new world of exploding data driven by IOT and […]
NWU Projects Day 2017 Photos
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